Smarter Ordering for Modern Restaurants
Self-service kiosks are changing the way restaurants, cafes and fast-food businesses serve their customers.
Instead of waiting in line to place an order, customers can browse the menu, customise their meal and pay themselves.
For restaurants, this means faster ordering, less pressure on staff and a more efficient customer journey.
What Is a Self-Service Kiosk?
A self-service kiosk is a digital ordering station where customers can independently:
- Browse the menu and products
- Add extras and customise orders
- Review their order before payment
- Pay digitally
- Receive an order confirmation
Connected to POS and Kitchen Workflow
With FOODSTED Smart Kiosk, the order can be connected directly to the restaurant's POS and kitchen workflow.
Reduce Queues and Waiting Time
During busy periods, the ordering counter can quickly become a bottleneck.
A self-service kiosk allows multiple customers to order at the same time without waiting for an employee to take the order.
Staff can therefore focus more on food preparation, customer service and other important tasks.
Increase Order Accuracy
When customers select their own products, options and extras on the screen, the order is entered digitally instead of being manually interpreted by staff.
This can help reduce misunderstandings and order mistakes, especially for complex orders with multiple options or customisations.
Increase Sales Through Smart Upselling
A kiosk can present relevant extras and upgrades during the ordering process.
For example: Burger to add fries to add drink to upgrade meal.
This gives customers an easy way to discover additional products while helping restaurants create more opportunities for upselling and higher average order value.
Give Customers More Control
Customers can take their time reviewing the menu, customise their order and see the final price before paying.
This creates a simple and transparent ordering experience while reducing pressure at the counter.
FOODSTED Smart Kiosk
FOODSTED Smart combines self-service ordering with your restaurant's existing digital workflow.
FOODSTED Kiosk can work together with:
- ECR (Electronic Cash Register) - POS
- Kitchen order management
- Online ordering
- Digital payments
- Product and menu management
- Sales reports and business analytics
Connected Ordering Flow
This creates a connected ordering experience from customer to kiosk to POS to kitchen.
FOODSTED Smart can bring kiosk ordering, online ordering, payments, menu management and sales analytics together in one solution.
Is a Self-Service Kiosk Right for Your Restaurant?
Self-service kiosks can be particularly useful for fast-food restaurants, cafes, bakeries, food courts and busy takeaway locations where reducing queues and processing orders efficiently are important.
The goal isn't simply to replace traditional ordering. It's to give customers another convenient way to order while allowing staff to work more efficiently.
FOODSTED Smart - Smarter Self-Service Ordering
Give your customers a faster way to order while giving your staff more time to focus on service and food preparation.
FOODSTED Smart Kiosk - faster ordering, fewer mistakes and smarter restaurant operations.
Explore FOODSTED Smart at www.foodsted.no
FOODSTED Smart - smarter technology for smarter restaurants.
FOODSTED Smart Kiosk helps restaurants create faster ordering, fewer mistakes and a more connected customer journey.
